What our people say about us
Professional and Efficient
I purchased in a sellers' market. Toby's communication with me was timely, efficient and genuine. A few hurdles came up in the process, but all were overcome without delaying the settlement date. I can only assume the same experience for the seller as either of us could have walked away from the contract. Customer service will always get you further than technology.
- Mathew
15 Nov 2024
Smooth Transition
We’ve had a smooth transition into our new rental thanks to Janette and the team at Doug Disher Real Estate.
- Alan
13 Nov 2024
Exceptional Results with Toby and the Team!
It was an absolute pleasure working with Toby on the sale of my property. The team were very helpful, provided guidance on what should be attended to prior to sale to get the best result. Extremely happy with the final result and it sold incredibly fast! A lot faster than I expected. Thanks to all the team at Doug Disher Real Estate and especially to Toby for all his advice and the successful sale of the property!
- Seller of House in Algester
06 Nov 2024
A Great Experience
I have had a great experience with getting into my new apartment, I want to thank Jaclyn Lazarou for assisting in this, she made the entire process painless and was able to provide all the relevant information especially as I am a first time renter, thank you Doug Disher Real Estate.
- Kel
30 Oct 2024
Excellent Service
I have purchased several properties and sold one property through Doug Disher Real Estate and have always found the service to be excellent, very professional and seamless. Problems and questions are dealt with in a timely manner resulting in a very smooth transaction. I cannot recommend them more highly.
- Tom
29 Oct 2024
Genuinely Cares for the Tenants
Doug Disher were the absolute best property managers I have rented through. Charlotte is amazing, nothing was ever an issue, always quick to respond and arrange maintenance and genuinely cares for the tenants. I could not recommend them enough!
- Casey
28 Oct 2024
Patient and Customer-centric
Ivoni Mahi supported us very patiently and effectively throughout our rental property search. She has the customer-centric approach of doing her job. She is and will definitely be a great asset for her employer. I wish her all the best.
- Ramesh
23 Oct 2024
Incredibly Helpful
Big shout out to Jaclyn Lazarou from Doug Disher who was incredibly helpful arranging our new apartment rental in Indooroopilly. She is one of those super approachable professionals who takes all the stress out of moving. Highly recommend her.
- Brendan
04 Oct 2024
Exceptional Property Managers
Jaclyn Lazarou from Doug Disher Real Estate made renovating and leasing my recently purchased unit a smooth and pleasant experience.
Jaclyn has great contacts such as trades people and handymen who were able to quickly do high quality renovation work for me at a very reasonable price.
She couldn't have been more helpful or provided more assistance to me while I was renovating my unit.
As soon as the renovation work was completed Jaclyn quickly rented out my unit for a very acceptable amount.
I highly recommend Jaclyn Lazarou to anyone looking for an exceptional property manager to lease out their property.
- Graeme
26 Sep 2024
Great Team
Doug Disher were great property managers to rent from. Thanks Chris and team!
- Mary
25 Sep 2024
Professional and Dedicated
Jaclyn and Janette have been wonderful to work with. Their professionalism and dedication throughout the process has been greatly appreciated, from their valuable feedback to their frequent availability for inspections. Thank you very much!
- Xiang Lu
24 Sep 2024
Always Courteous
Janette - Great, super fast, efficient, and always courteous service - so VERY rare in this industry these days :)
- Alan
23 Sep 2024
Exceptional Service
Charlotte Young has been the property manager of the townhouse I have rented for several years. Charlotte is always helpful and easy to work with.
The Doug Disher team go the extra mile too - once on a Friday afternoon, minutes before end of the business day I came home to find the garage door not working (including manually). One of the Doug Disher team came to the property and fixed it for me (with their own knowhow).
It was a relief to have the security for the weekend.
- Stacey
18 Sep 2024
Exceptional Property Management
Janette McKillop has been managing our property at St.Lucia for many years and has been nothing short of exceptional in her work. She vets tenant applicants diligently, keeps us appraised of any problems with the property and changes in the market, is quick to act on any maintenance issues, and makes us feel relaxed and happy knowing our property is extremely well looked after. She is very easy to work with, has a good sense of humour and brilliant communication skills. Janette is unbelievably professional and dedicated. We highly recommend Janette (and also her team at Doug Disher Real Estate)!
- Gary and Maria
30 Aug 2024
Exemplary Service and Outstanding Results
Doug Dishers have been our rental property managers for 18 years and have always provided timely, cost competitive, courteous and appropriate service. When it came time to sell the property we sought their advice
and definitely made the right choice of agents. They provided a range of options, supported by analysis and their experience. At our request they arranged some refurbishment and repair work to be done. They coordinated the tradies and suppliers and the work was done promptly, to a high standard and at a reasonable
cost. The sale realised well above our asking price and our expectations.
Well done Doug, Toby and the team. We have no hesitation in recommending you and will
certainly use you again.
- Peter & Sue
20 Aug 2024
Very helpful
They are very helpful! We had several inspections and they always happy to arrange time with us. Efficient and easy to communicate.
- Alison
16 Jul 2024
We Can't Thank Jaclyn Enough...
We had listed rental of our home with other real estate agency who was struggling to get the house leased for 4 weeks. We later involved Jaclyn and once Jaclyn took over, we felt relieved as she was able to get many inspection done asap, got few applications and secured tenant in just 3-4 days who also moved in in 4 days after. Jaclyn did thorough review of our home, suggested us much needed (legally) fixes, arranged that for us and got that done before tenant moved in.
Jaclyn was always available to us. I never had a moment where I felt she didn't understand our needs. She is hard working, passionate BDM who understands the market, people and gets her job done.
We can't thank Jaclyn enough for her amazing work. Highly recommend her and the Doug Disher real estate!
- Prerana
14 Jul 2024
Very Impressed
After conducting some research I decided to approach Doug Disher to manage my unit in Toowong. From the onset, I was very impressed with how responsive and helpful they were. I then met Jaclyn, her passionate for the job is unmatched.
What impressed me was her ability to assist me navigate this process with ease, the process was efficient but I never felt rushed. Jaclyn has an incredible eye for detail, each step of the process was clearly communicated to me and I knew exactly what to expect and what to do next. I found that if I ever had a question Jaclyn already had an answer and solution. Throughout the process, Jaclyn kept in regular contact with me and worked around my schedule. I also had the pleasure of meeting my new property manager Charlotte, another fantastic member of the team.
I’m very satisfied with the service on offer and the outcome that Jaclyn and her team achieved for me and my new tenants. It really was an effortless and positive experience that exceeded my expectations.
- JP
09 Jul 2024
A Very Helpful Team...
I am a student who has just arrived in Australia, which has resulted in me not having a local rental record in Australia. This makes it very difficult for me to find a suitable house to rent. Charlotte and her team helped me find the house I wanted. They are a professional, and thoughtful team.
- Terry
09 Jul 2024
Incredible...
Janette has been an incredible property manager. She was dedicated, communicative, and a terrific problem
solver. I would happily work with her again.
- Anne-Claire
02 Jul 2024
Gratitude to Toby, Doug, and the DDRE Team for 22 Years of Exceptional Service
A very big thank you to Toby, Doug and the DDRE team for managing our rental unit for 22 years, as well as its very recent sale.
The DDRE team have been always very professional, efficient, and practical over the years; understanding the rental market, managing tenant concerns and unit wear and tear. When it came time to sell, Toby and Doug and their team know and understand the market so well. They provided us with practical presentation advice, great support for prepping the unit for sale, kept us up to date with preparation progress, as well as great communication during the sale, and their efforts resulted in our unit selling within a couple of days. They could not have been more helpful to us.
Thank you again, so appreciated. We wish you all well for the future and thank you for making our investment unit ownership and sale such a positive experience.
- Greg & Jill
20 Jun 2024
Professional, Efficient and Helpful
Very easy to work with. I've used Toby and Doug Disher twice now. Once, to buy a house and just recently to sell a unit. Both times they were professional, efficient and helpful. Toby's suggestions made the photos of my unit in the ad look amazing.
- Shane
15 Jun 2024
Exceptional First-Time Renting Experience
This is my first time renting a house. The service provided by this agency is very considerate. I am especially grateful for Ivoni's enthusiastic help. My daughter likes her very much. She is very enthusiastic and cheerful. It made me feel very warm all of a sudden. I feel very warm in a foreign country. I am also grateful for the help of new friends such as Chris. Their service is very professional. Thank you.
- Guogang
13 Jun 2024
Friendly professional real estate agents
Doug and Toby and the team at Doug Disher are friendly, professional real estate agents. they were genuinely looking to work with us and the seller to negotiate a sale, with the least amount of fuss. I received a couple of follow up calls from doug, to see if he could be of any assistance, They provide good old fashioned customer service. I would highly recommend their services.
- Louise
12 Jun 2024
Exceptional Property Management
Janette has been looking after 3 of our Brisbane properties and I have only positive things to say about her professionalism, efficiency, and management. She keeps us up to date, she manages all aspects of our tenancies and takes the pressure off us. We live in Cairns so knowing Janette is managing everything for us is a great relief. Thanks for your efforts and support.
- Donna-Maree
27 May 2024
Great Result and Great Experience
Toby was excellent. From the start, his advice regarding a refresh to smarten up the unit through to staging the unit for sale was extremely helpful. Toby and his team then obtained quotes, managed the trades, and attended to every minor detail smoothly and efficiently.
- Mark
17 May 2024
To anyone seeking a top property manager...
From past experience as Secretary for a Body Corporate, I have found Janette McKillop stands head and shoulders above other property managers who have managed apartments in our complex.
Prior to tenants moving in, Janette will make sure every 'i' is dotted and 't' is crossed regarding all issues with moving in - power supply, internet access, parking, lift accessibility etc. From my perspective from that day on, her professionalism continues with a genuine interest in the wellbeing of her tenants, the apartment owner and anyone else involved.
I'm sure Janette would be highly regarded by owners of any residential properties she managed, and I would certainly recommend her to anyone seeking a top property manager.
- Liz
16 May 2024
Seamless Real Estate Experience
I sold my house in Taringa years ago through Doug and recently purchased a unit in St. Lucia though him. He is the consummate professional, the purchase was seamless and any problems or queries were handled by either himself or a member of his team in a prompt and efficient manner.
I would highly recommend Doug and his team at Doug Disher Real Estate.
- Tom
11 May 2024
Highly Knowledgeable Team
Highly recommend. Brilliant experience with an extremely knowledgeable team. It was a pleasure to meet Ivoni who dazzled with her fun loving and compassionate vibe.
Feel really looked after by the team.
- Kimberley
23 Apr 2024
Delightful and Seamless Purchase
We purchased our property in St Lucia through Toby at Doug Disher Real Estate. Toby was an absolute delight to work with, from the first inspection to final settlement. Friendly and helpful at every step of the way, it was an easy and seamless process. Great assistance and prompt service from all the team at Doug Disher along the way, we'd definitely recommend them. Thanks to all!
- Annalise
11 Apr 2024
Outstanding Property Manage
Never before have we had a more personable and professional property manager. Charlotte Young from Doug Disher Real Estate looked after our Toowong rental property for three years, and our interaction has always been pleasant and professional. Any rental issues were always addressed promptly, and professionally. We feel very glad and fortunate to have had Charlotte Young from Dough Disher as our property manager over those tree years.
- Chew
13 Mar 2024
Exceptional Team Support
I just wanted to post a note of appreciation to you and your outstanding team. First of all, many thanks personally for taking my calls and for your help behind the scenes in helping us secure a tenancy.
Secondly I just wanted to acknowledge the tremendous support from your team. Chris went way beyond the call of duty with time, help, advice and general support on a property that he wasn't even managing. I'd also like to thank and acknowledge Charlotte's excellent work outside of business hours and her help in securing the property on a Sunday evening. Finally, I'd also like to thanks Ivoni who, at very short notive, was kind enough to give us a virtual tour of the property via WhatsApp (never an easy or "comfortable" thing to do).
All in all it has been a truly excellent experience and one that I will remember and recommend to all who will listen!
- Paul
04 Mar 2024
Very happy
We are very happy that with the help of Ivoni and Jaclyn, we found a house that we are satisfied with and can finally move into our new home. Thanks to Ivoni for patiently waiting for me and my husband to inspection separately twice so we didn't miss it, and after that, special thanks to Jaclyn for guiding us step by step through all the process and keeping us informed of the progress, we all obviously felt that Doug Disher was much better than other companies of the same type in the whole process in terms of comprehensive service ability, and we sincerely hope that anyone who needs it will be able to meet a team like them and get the accommodation they want.
- Bin
15 Sep 2023
A pleasant experience.
A pleasant experience.
We has a positive experience with Doug and his team . They were, at all times, friendly and willing to share their extensive knowledge of the market and the area. After the auction Toby and Deb ensured that we had the information we needed to proceed with the purchase. We found them professional, readily communicative and efficient. I would not hesitate to use them again.
- Brenda
15 Sep 2023
Nothing short of outstanding and very professional.
Hey Ivoni, thankyou for the warm &friendly inspection - that made the ultimate difference in being able to get a rental place within 2 days of inspection. It was record time for us (lol).
What an unbeatable task it had been for the Doug Disher team in being able to deliver a quick turnaround for my family and I, & to be able to receive keys within 2 days of inspection, is nothing short of outstanding and very professional.
Thankyou Doug Disher Team
15 Sep 2023
Sale of the Century
The sale of the century. After 31 years living in an old Queensland Cottage built in 1910, it was time to go into something modern. I loved that house and it has most of my adult memories ( good,great and bad).
But it needed lots of work to bring it up to this century, and my heart wasn't in it.
Doug and son Toby were aware of that from the start and made every step of the way stress free and smooth.
I applaud their professionalism, and transparency of every process related to me. Certainly Doug and Toby's knowledge of the real estate market was exceptional, and reflects their years of experience in the Western Suburbs.
I would highly recommend Doug Disher Real Estate to anyone wishing to buy in the area, and in fact anywhere in Brisbane.
Congratulations and Thank-you Team Taringa.
- Annie
15 Sep 2023
Exceptional Professional Experience.
Exceptional professional experience. Toby Disher went above and beyond in his real estate knowledge of the area, advised of all outgoings to consider and was totally up to date on the recent history of the building.
Notching was too much trouble for Toby to investigate or to attend to on my behalf as the purchaser.
I wish I could use Toby for all of my real estate dealings throughout Australia, my mind would then be at rest.
Can’t recommend Toby highly enough.
- Anita
15 Sep 2023
I value professionalism & the team at Doug Disher Real Estate has that in spades!
It’s always daunting to change property agents, especially since I live overseas and rely heavily on my agent to look after my unit. A friend recommended Janette McKillop when she was with her previous company. When Janette left, there was a significant reduction in service standards at the old company. I missed her efficiency. I contacted her & she was more than happy to take over my account. Janette then referred me to Jaclyn Lazarou who would handle the formalities relating to the changeover. To change agents twice in 6 months was stressful but Jaclyn made the whole process seamless & completed in no time! Jaclyn was so friendly and amazingly prompt in replying to my emails. She was very proactive & thorough. She kept me constantly updated of the status of the changeover. It’s obvious she loves her job & cares for her clients.
I’m so grateful to Jaclyn for her invaluable advice & for laying the groundwork. I value professionalism & the team at Doug Disher Real Estate has that in spades!
- Gail
15 Sep 2023
Made the ultimate difference
Hey Ivoni, thankyou for the warm &friendly inspection - that made the ultimate difference in being able to get a rental place within 2 days of inspection. It was record time for us (lol). What an unbeatable task it had been for the Doug Disher team in being able to deliver a quick turnaround for my family and I, & to be able to receive keys within 2 days of inspection, is nothing short of outstanding and very professional. Thankyou Doug Disher Team
- Violettee
15 Sep 2023
Always there to help.
I was a tenant at one of the properties they managed. Always there to help with any issues while I was leasing one the properties they were managing. Thank you to Charlotte Young for being an amazing property manager.
- Craig
15 Sep 2023
Great experience and best real estate.
Toby, Doug and the team were all so helpful in the process of purchasing my dream home! Great experience and best real estate!
- Sherry
15 Sep 2023
Excellent service provided by all staff.
Excellent service provided by all staff at Doug Disher Real Estate! I didn't end up purchasing a property from them but that wasn't a problem. Doug et al were still super happy to assist me whenever I contacted them about an inspection. I was one of those buyers who looked forever before actually purchasing. Never fazed Doug who was always ready to meet me at a property. Thank you very much for your assistance over the extended period of looking and I do apologise for being a picky buyer ☺️
- Charles
15 Sep 2023
Would highly recommend
Jaclyn at Doug Disher real estate has been a god send. She has been professional, kind, informative and so incredibly helpful. We are renting out our beloved home and she has gone above and beyond to make this happen for us. I would highly recommend Jaclyn and Doug Disher real estate! Thank you!
- Rebecca
13 Sep 2023
This is the best property agent.
This is the best property agent I have ever worked. Charlotte Young, especially, does the best to provide high-quality service for us, fast respond whenever we ask,..etc. Thus, we've got our dream property.
- Thao
28 Aug 2023
Thank you Toby - 15 Stars
Thank you Toby. 15 stars! 5 star service when I bought my unit with Toby Disher. 5 star service when Doug Disher managed my investment property. 5 star service when Toby assisted me with the selling of my property. Thank you. I really appreciated your services!
- Renata
28 Aug 2023
Highly Recommended.
Jaclyn was professional, enthusiastic and super helpful in getting our flat let at a good price after only one open. Her valuable advice and generosity in going the extra mile means we’ll definitely use this team again. Highly recommended.
- Sandy
28 Aug 2023
A great team to rent through.
A great team to rent through honestly, efficient and responsive, it has actually been pleasant renting with Janette and her team. Shout out to Ivoni, she made inspections easy, and was lovely to chat with, offering a lot of assistance and great advice towards the end of our lease, it made moving easier and our exit more manageable, which is needed in the current market.
- Meriah
28 Aug 2023
I've had an amazing experience.
A big shoutout to Charlotte! As a tenant, I've had an amazing experience dealing with her. Some real estate agents and property managers can be really unpleasant to deal with and they treat tenants poorly, Doug Disher's team is a breath of fresh air. They genuinely care about tenants and are always ready to assist. Charlotte, in particular, has been incredibly fair, responsive, and professional. She's been so kind that I'd feel bad if I didn't get back to her promptly. Hopefully, if I'm back in the area, I'll have the chance to deal with the team again.
- Daniel
28 Aug 2023
Great Experience
Great experience. Doug Disher has provided us with wonderful service, especially Charlotte, who has gave us great support to set up the new house. We would like to say you to Doug Disher team and hope that your business can gain more and more success. Thanks.
- Tin
28 Aug 2023
A very good experience
A very good experience. Doug Disher Real Team are very helpful. When we just moved in, we found there were some issues with the property. The Property Manager did their best to resolve the issues for us. Chris is an excellent Property Manager , very helpful and responsive. Thank you so much for assisting us with vacating the property and getting the bond refunds. Much appreciated.
- Jing
28 Aug 2023
Respectful, kind and helpful
Getting help from Chris during our final year of tenancy who is respectful, kind and helpful. He also ensure a smooth transition for tenancy changes. Doug Disher is responsive to resolve problems during our stay.
- Zahrina
28 Aug 2023
I had a wonderful experience
I had a wonderful experience with the Doug Disher Real Estate team. This being my first time renting a unit, their assistance was invaluable right from day one. I would also like to extend my gratitude to Chris Woodford, who serves as the property manager. His consistently prompt responses and helpfulness have truly left a positive impression on me. I am optimistic that my tenancy will continue to progress smoothly until its conclusion. A big thanks to Chris and the entire Doug Disher team.
- Doni
28 Aug 2023
Incredibly efficient, friendly and helpful.
Chris and Ivoni are incredibly efficient, friendly and helpful. They're quick to respond and great to communicate with, making the renting process easy and enjoyable!
I appreciate the effort they've gone to make finding and securing a rental a very seamless and positive experience.
Thanks!
- Bridget
31 May 2023
Extremely Happy
Extremely Happy. Toby was extremely professional to deal with and furthermore his agency has a strong support network. Bottom line is that Toby helped me to find my dream home in a win win for myself as the buyer and for the seller. Highly recommended.
- Tim
31 May 2023
I would highly recommend Doug Disher Real Estate to anyone who need to rent a good property.
I would like to thank the Doug Disher residential leasing team, particularly Charlotte and Chris. They quickly processed my rental application, which saved me the cost of staying at a hotel when I first came to Australia. When I need to consult, they respond to emails promptly and patiently provide professional advice. This is a team you can trust. I would highly recommend Doug Disher Real Estate to anyone who need to rent a good property.